Privacy Policy

How We Use Your Personal Information

Depending on how you interact with us or which of our services you use, we may use your personal information for the following purposes:

Provide, tailor, and improve our services. We use your personal information to provide you with our services, including to process your payments, fulfil your orders, remember your preferences and items you're interested in, send notifications related to your account, process purchases, returns and exchanges, create and manage your account, arrange shipping, enable you to post reviews, and build a customized shopping experience, such as recommending products related to your purchases.

Marketing and advertising. We use your personal information to send marketing, promotional and order-related communications by email or WhatsApp, and to show you offers relevant to items you've previously purchased or added to your cart.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure shopping experience, and detect, investigate or take action regarding fraudulent, illegal or unsafe activity. If you register an account, you're responsible for keeping your login credentials safe. Please don't share your password with anyone.

Communicating with you. We use your personal information to provide customer support and respond to your questions about orders, products, or delivery.

Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

• With vendors and service providers who perform services on our behalf, for example hosting, payment processing, order fulfilment, delivery/courier partners, and customer support.
• When you direct or consent to disclosure, such as when we ship products to the address you provide.
• In connection with a business transaction (such as a merger), to comply with legal obligations (including subpoenas or similar requests), to enforce our terms, and to protect the rights and safety of our users or ourselves.

Third-Party Websites and Links

Our site may link to websites operated by third parties. If you follow a link to a site we don't control, review their privacy and security policies before sharing information. We're not responsible for the practices of third-party sites.

Children's Data

Our services aren't intended for children, and we don't knowingly collect personal information from children under the age of majority in their jurisdiction. If you're the parent or guardian of a child who has provided us with their information, contact us to request it be deleted.

Security and Retention of Your Information

No security measures are perfect, and we can't guarantee absolute security of information transmitted to us. We recommend avoiding unsecured channels for sensitive information. We retain your personal information only as long as needed to maintain your account, provide our services, and comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to access: request access to personal information we hold about you.
• Right to delete: request that we delete personal information we maintain about you.
• Right to correct: request that we correct inaccurate personal information.
• Right of portability: request a copy of your personal information in a portable format.
• Managing communication preferences: opt out of promotional emails at any time using the unsubscribe link. You may still receive non-promotional messages about your account or orders.

You can exercise any of these rights by contacting us using the details below. We won't discriminate against you for exercising them, and we may need to verify your identity before processing a request.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We'll post the revised policy on this page and update the effective date below.

Last updated: July 2026